[c-nsp] Self rebooting pix?

Robert Seedorf kseedorf at gmail.com
Thu Jan 28 01:12:44 EST 2010


We had this issue on a 525 and opened a TAC case. We provided Cisco with sh
tech (I think) and the root cause was a code issue (ver. 6.x) concerning the
number of connections. The issue was resolved with an update to the code.
Sorry would like to confirm that the issue is most likely a code problem but
doing this from memory.

On Wed, Jan 27, 2010 at 6:44 PM, Scott Granados <gsgranados at comcast.net>wrote:

> Tried that as well as with a new cable, still no luck.  Next I'm going to
> capture the console output and see if that sheds any light on anything.
>
> ----- Original Message ----- From: "Jason LeBlanc" <jasonleblanc at gmail.com
> >
> To: "Justin Shore" <justin at justinshore.com>
> Cc: <cisco-nsp at puck.nether.net>
> Sent: Wednesday, January 27, 2010 1:49 PM
> Subject: Re: [c-nsp] Self rebooting pix?
>
>
>
>  The point of termination between the pix and the power supply end point
>> (shaped like a 7) is a known issue.  If it moves at all or gets bumped at
>> all it will reboot the devices.  To rule this out you can try to zip tie it
>> to the device in an effort to keep it still.  If there is no possible
>> movement and it still occurs it is most likely overheating as previously
>> mentioned.
>>
>> On Jan 27, 2010, at 1:30 PM, Justin Shore wrote:
>>
>>  Jason Gurtz wrote:
>>>
>>>> After each drop this counter returns to 0 which tells me the Pix is
>>>>> rebooting for some reason.
>>>>>
>>>> [...]
>>>>
>>>>> experienced this.  The software rev is 6.3.
>>>>>
>>>> We experienced this on a 515E running 6.3 code.  A move to the 7.0
>>>> series
>>>> solved this issue.
>>>>
>>>
>>> Same thing here.  It would crash about once a month on us but the
>>> duration was show short that it was seldom ever noticed.  It only took 45
>>> seconds to boot.  We solved it by installing ASAs. :-)
>>>
>>> Justin
>>>
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>>
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>
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