[c-nsp] Cisco SmartNET without Hardware Replacement?

[Tom Lanyon]

On 08/03/2010, at 4:56 PM, Skeeve Stevens wrote:

> Hey all
> 
> What I am trying to figure out is, can I buy SmartNet (or something else) where I can just get the 'Core Entitlements', and NOT any hardware, onsite or engineers.
> 
> Or.. is there another way where you can software updates for a product you bought - same software train, features, etc...  without having to buy SmartNet.

Hi Skeeve,

I believe the software-only SmartNET is available as CON-SW-xxx, and I think I've seen mention of Return To Factory SmartNET options too; however, I don't believe these are generally listed on price lists so you might have to talk to your Cisco account manager...

Cheers,
Tom