[c-nsp] c6509 booting in ROMMON

[William McCall]

Check the conf reg for the sp. IIRC, it also resets the confreg in its
stupidity. I ran into this same bug in production and recall having to
set it again.

On 3/22/10, Youssef Bengelloun-Zahr <youssef at 720.fr> wrote:
> Hello list,
>
> I have tried to debug this for a long time but I'm stuck. Here is the
> situation.
>
> I have a SUP720-3BXL (MSFC3) running on
> s72033-advipservicesk9_wan-mz.122-33.SXH2a.bin that went crazy just before
> X-mas eve, after two years of loyal services !
>
> After some log reading, I found out I was affected by bug CSCsc33990 :
>
> Causes and Resolutions:
> * If there is any corruption in the TCAM entries, the *SPRPInbandPing test
> can fail*. If the test, ran as
> part of Cisco Generic Online Diagnostics (GOLD), fails 10 times
> consecutively, then the supervisor
> engine can crash.
>
> In order to resolve the issue, upgrade the Cisco IOS software to a release
> not affected by Cisco bug ID
> CSCsc33990 ( registered customers only) .
>
> * If health-monitoring is enabled on the device and complete diagnostics is
> configured during the
> startup, then the supervisor can crash at the time of the boot process.
> Health-monitoring and complete diagnostics conflict with each other for some
> tests. As a
> workaround, disable either of them, which depends on your requirement.
>
>
>
> I have taken back the faulty card back to my office where I have a spare
> chassi (comes in handy sometimes ;-) and now the sup720 boots in ROMMON.
>
> I thought maybe my bootdisk (sup-bootflash or sup-bootdisk) whas corrupted
> because It was old. I tried this :
>
> - boot on disk0 with the same IOS  ===> OK
>
> - format bootdisk then copy IOS from disk0: to bootdisk: ===> OK
>
> - Reload with my bootvar pointing to the image on bootdisk: ===> NOK
>
> - from ROMMON, boot using the image on bootdisk: ===> OK  (look below for
> output)
>
>
>
> BB1.IX1#reload
> Proceed with reload? [confirm]
>
> *Mar 22 10:23:37.587: %SYS-5-RELOAD: Reload requested by console. Reload
> Reason: Reload Command.
> Mar 22 10:23:41.836: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure
> console debugging output.
>
> Mar 22 10:23:41.836: %OIR-SP-6-CONSOLE: Changing console ownership to switch
> processor
>
>
>
> Mar 22 10:23:42.040: %SYS-SP-3-LOGGER_FLUSHED: System was paused for
> 00:00:00 to ensure console debugging output.
>
> Mar 22 10:23:44.615: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure
> console debugging output.
>
>
>
> ***
> *** --- SHUTDOWN NOW ---
> ***
>
> Mar 22 10:23:44.615: %SYS-SP-5-RELOAD: Reload requested
> Mar 22 10:23:44.615: %OIR-SP-6-CONSOLE: Changing console ownership to switch
> processor
>
>
>
> Mar 22 10:23:44.923: %SYS-SP-3-LOGGER_FLUSHED: System was paused for
> 00:00:00 to ensure console debugging output.
>
> System Bootstrap, Version 8.4(2) Release
> Copyright (c) 1994-2005 by cisco Systems, Inc.
> Cat6k-Sup720/SP processor with 1048576 Kbytes of main memory
>
> rommon 1 >
> rommon 1 >
> rommon 1 > dev
> Devices in device table:
>         id  name
>  bootdisk:  boot disk
>     disk0:  PCMCIA Disk 0
>     disk1:  PCMCIA Disk 1
>     eprom:  eprom
> rommon 2 > dir bootdisk:
>
> Initializing ATA monitor library...
> Directory of bootdisk:
>
> 2      78203396  -rw-     s72033-advipservicesk9_wan-mz.122-33.SXH2a.bin
> 3084    33554432  -rw-     sea_log.dat
> rommon 3 >
> rommon 3 >
> rommon 3 > boot bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXH2a.bin
> Loading image, please wait ...
>
>
> Initializing ATA monitor library...
>
>
>
> I Decided then to change th CF on the SUP720 with a brand new one, no
> change. I am still experiencing the same symptoms.
>
>
>
> Any ideas what might cause this ? Would you recommend an upgrade in order to
> solve this ? Is my SUP720 dead ?
>
> Thanks for your feedback.
>
> Best regards.
>
> Y.
>
> --
> Youssef BENGELLOUN-ZAHR
> ......................................................
> Ingénieur Réseaux et Télécoms
>
>
> Technopole de l'Aube  en Champagne - BP 601 - 10901 TROYES  Cedex 9
> Agence Paris : 6, rue Charles Floquet - 92120 MONTROUGE
> Tel                 +33 (0) 825 000 720
> Tel. direct      +33 (0) 1 77 35 59 14
> Tel. portable  +33 (0) 6 22 42 63 80
> Email            ybz at 720.fr
> ...............................................................................................www.720.fr
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-- 
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William McCall, CCIE #25044