[c-nsp] CCO Login to ftp.cisco.com hosed [was Re: FYI: SXI5 posted]

Jared Mauch jared at puck.nether.net
Tue Nov 9 10:38:31 EST 2010


Everyone call tac at the same time with this problem... Shall we schedule it ? Might as well.  They don't get it sadly.

I even asked my account team to detail the changes and they went and so far have pulled a noop.

Sent from my iThing

On Nov 9, 2010, at 10:26 AM, david raistrick <drais at icantclick.org> wrote:

> On Tue, 9 Nov 2010, Jeff Kell wrote:
> 
>> It would be progress, compared to the 47-clicks process it takes to get to a download now.
> 
> sounds like it's about time to go back to opening a TAC case every time you need a piece of software (and get them to send it to you) - involve humans often enough and there's the possibility that things will get better. ;p
> 
> ...david (who happily hasn't had to touch anything cisco since all of this went down..)
> 
> --
> david raistrick        http://www.netmeister.org/news/learn2quote.html
> drais at icantclick.org             http://www.expita.com/nomime.html
> 
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