[c-nsp] Cisco and third party transceivers

Dale W. Carder dwcarder at wisc.edu
Tue Sep 27 17:00:19 EDT 2011


Thus spake Jason Lixfeld (jason at lixfeld.ca) on Tue, Sep 27, 2011 at 04:45:39PM -0400:
> 
> Use whatever optic you want, but if you're going to open a TAC case, they'll ask you to put a Cisco optic in before they do something like RMA a line card.

I think the warning message from my nexus 5548up summs it up nicely:

Warning: When Cisco determines that a fault or defect can be traced to
the use of third-party transceivers installed by a customer or reseller,
then, at Cisco's discretion, Cisco may withhold support under warranty
or a Cisco support program. In the course of providing support for a
Cisco networking product Cisco may require that the end user install
Cisco transceivers if Cisco determines that removing third-party parts
will assist Cisco in diagnosing the cause of a support issue.

Cheers,
Dale


More information about the cisco-nsp mailing list