[c-nsp] Port Errors

[Brian Turnbow]

> > Hi All,
> > I have a module (16 SFM-capable 16 port 10/100/1000mb RJ45) in a 6500
> > chasis running IOS Version 12.1(23), giving the following errors
> >
> > Aug 26 06:41:48.965: %PM_SCP-SP-6-LCP_FW_ERR_INFORM: Module 9 is
> > experiencing t e following error: Pinnacle #0, Frames with Bad Packet
> > CRC Error (PI_CI_S_PKTCR _ERR - 0xC7) = 1100 Aug 26 09:11:49.090:
> > %PM_SCP-SP-6-
> > LCP_FW_ERR_INFORM: Module 9 is experiencing t e following error:
> > Pinnacle #0, Frames with Bad Packet CRC Error (PI_CI_S_PKTCR _ERR -
> > 0xC7) = 983
> >
> > I recently swapped out this module, the errors cleared for a while but
> > have now started again. Any ideas appreciated.
> 
> What do the port counters say? Packets with crc errors are hiting the asic.
> Check the port counters, cabling and device on the other side of the
> connection.
> 

Ooops... Cisco docs say

PM_SCP-6 
Error Message    %PM_SCP-6-LCP_FW_ERR_INFORM: Module [dec] is experiencing the 
following error: [chars]
 
Explanation    The module is reporting an error condition, where [dec] is the module number, and [chars] is the error. This condition is usually caused by an improperly seated linecard or a hardware failure. If the error message is seen on all of the linecards, the cause is an improperly seated module.
 
Recommended Action    Reseat and reset the linecard or the module. If the error message persists after the module is reset, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.


I guess it is not related to the traffic on the port ...
Try reseating the module and checking the connector blocks/pins.
As you have changed the cards you could try changing the slot on the chassis.


Regards

Brian

> 
> Brian
> 
> >
> > Rgds
> > Harry
> >
> > Harry Hambi BEng(Hons)  MIET  Rsgb
> >
> >
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