[c-nsp] Local printer will not print when connected to Cisco VPN client or checkpoint..Please help

[Thomason, Simon]

Does the printer have a default gateway as in able to see outside its own subnet? Can you ping/tracroute to it?


-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Quinn Kuzmich
Sent: Wednesday, 28 March 2012 12:04 PM
To: Renelson Panosky
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] Local printer will not print when connected to Cisco VPN client or checkpoint..Please help

Enable split tunneling on the VPN or plug the printer into a local USB port.

Q

On Tue, Mar 27, 2012 at 7:32 PM, Renelson Panosky <panocisco77 at gmail.com>wrote:

> I have a user who work from home and he has a home network printer which
> connected to his wireless router throuh a LAN port.  Whenever he is VPN
> into the office he is not able to print from his home network printer.
> but if he  disconnect from the VPN then he can print.   I already make sure
> split tunnelling is enabled on the VPN server  and Local LAN access is
> enabled on his machines.  However he can print if he connects his wireless
> printer directly to his PC or Laptop he is just can't print wirelessly.
> Any idea how i can get him to be able to print wirelessly while VPN into
> the office.
>
> Things i've already checked:
>
> 1) he can ping his printer IP address
> 2) While connected to the VPN he can see his home printer
>
> Any help will greatly appreciated...
>
> Renelson
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