[c-nsp] "show idprom int TeX/Y" stops working on sup720?

[Matlock, Kenneth L]

Not this problem in particular. Usually it will be something TDR
related, or ports failing OnDemand diags.

99% of the time a reset of the slot fixes it. The other 1% it's true
hardware failure and we call in a replacement.

Ken Matlock
Network Analyst
303-467-4671
matlockk at exempla.org




-----Original Message-----
From: Phil Mayers [mailto:p.mayers at imperial.ac.uk] 
Sent: Friday, May 11, 2012 11:19 AM
To: Matlock, Kenneth L
Cc: cisco-nsp at puck.nether.net
Subject: Re: [c-nsp] "show idprom int TeX/Y" stops working on sup720?

On 11/05/12 17:56, Matlock, Kenneth L wrote:
> Short of rebooting the whole box, you can just reset the affected 
> module. When I see things like this most of the time reloading just 
> the affected module fixes it.

Out of curiosity, do you see this kind of thing a lot? I've not spotted
this kind of misbehaviour before, but I'm starting to get a little
suspicious of the hardware/inventory/i2d/idprom commands on this
platform...

>
> If you have dual sup's you can also try swapping to the standby.

That's a thought. We do indeed have dual sup.
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