[c-nsp] "show idprom int TeX/Y" stops working on sup720?

[Matlock, Kenneth L]

Short of rebooting the whole box, you can just reset the affected
module. When I see things like this most of the time reloading just the
affected module fixes it.

If you have dual sup's you can also try swapping to the standby.

Ken Matlock
Network Analyst
303-467-4671
matlockk at exempla.org



-----Original Message-----
From: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Phil Mayers
Sent: Friday, May 11, 2012 10:54 AM
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] "show idprom int TeX/Y" stops working on sup720?

All,

One of our Sup720 appears at some point recently to have started
refusing commands like:

ac-core#sh idprom interface te1/1
Unable to retrieve idprom information

This is module-specific - it fails on slot 1 (6716) but works on slot 2
(6704).

Other boxes with the same IOS and modules work just fine.

Any idea what might cause this? Any way to fix it without reloading the
box?

Cheers,
Phil
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