[c-nsp] Cannot open TAC case (tool issues)

[Antonio Soares]

Thanks Adam. I'm aware of the new SCM tool. Does it mean that the old tool
is gone ?


Regards,

Antonio Soares, CCIE #18473 (R&S/SP)
amsoares at netcabo.pt
http://www.ccie18473.net



-----Original Message-----
From: Adam Vitkovsky [mailto:adam.vitkovsky at swan.sk] 
Sent: segunda-feira, 9 de Dezembro de 2013 11:43
To: 'Antonio Soares'; cisco-nsp at puck.nether.net
Subject: RE: [c-nsp] Cannot open TAC case (tool issues)

Hello Antonio,
I'm using this one:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case?referring_site=supp
ort_mm


adam
-----Original Message-----
From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
Antonio Soares
Sent: Monday, December 09, 2013 12:29 PM
To: cisco-nsp at puck.nether.net
Subject: [c-nsp] Cannot open TAC case (tool issues)

Hello group,

 

Today I wasn't able to open a TAC case with the tool I always use:

 

https://tools.cisco.com/ServiceRequestTool/create/DefineProblem.do

 

The page loads but shows nothing. Same behavior with IE and FF.

 

Can someone confirm what I see ? And that this tool is not going way ?

 

 

Thanks.

 

Regards,

 

Antonio Soares, CCIE #18473 (R&S/SP)
amsoares at netcabo.pt

http://www.ccie18473.net <http://www.ccie18473.net/> 

 

 

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