[c-nsp] TAC hits a new record level of aggravation...

[Engel]

Have you try using MS Explorer? 

Sent from my iPhone


On 2013/11/03, at 7:53, Jeff Kell <jeff-kell at utc.edu> wrote:

> I had the "opportunity" to open a TAC case last week...  and was greeted
> by the "new" website...
> 
> I use Firefox with NoScript, Ghostery, AdBlock, and some other plugins
> that require their own unique "whitelisting" to get cisco.com to work at
> all, and even more if you need to "login" to anything.
> 
> I have the most current Java 1.7 installed as of the last round of updates.
> 
> So... going to open a TAC case...  I'm presented by at least four (maybe
> five?) Java permissions warnings/windows asking me if they can run.
> 
> I bear with this, enter a case, and everything I carefully formatted and
> pasted into the case was compressed down into a block of continuous
> text, forget my newlines, everything crammed into one piece.
> 
> I submit the case, and more Java permissions windows.  I go to review
> the case... still MORE permissions windows.
> 
> Of course I have to go upload a "show tech" (first request for any
> case)...  and STILL MORE permissions windows.
> 
> THIS IS RIDICULOUS !!!
> 
> Anyone else had the "pleasure" of hitting the "new" case management site?
> 
> I have NEVER experienced such a technical challenge such as that
> presented by the TAC website...
> 
> I also now get Java warnings/permissions windows for ASDM for ASA, ASDM
> for FWSM, oh the list just keeps on growing for this Java crap.
> 
> Jeff
> 
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