[c-nsp] TAC hits a new record level of aggravation...

[Octavio Alvarez]

The annoyance could be avoided by removing Java requirements from the
website.

On 11/02/2013 08:20 PM, Alex Presse wrote:
> It's the new java update - unsigned code gets user verification windows. Cisco (and everybody else) will need to update all their java delivered user interfaces to avoid this annoyance.
> 
> Sent from mobile; please excuse brevity & typos.
> 
>> On Nov 2, 2013, at 19:46, chris <tknchris at gmail.com> wrote:
>>
>> Also make sure you use IE6, because apparently thats what most users
>> prefer. Those pesky newer version and non MS browsers can be a real
>> heachache.
>>
>> :)
>>
>>
>>> On Sat, Nov 2, 2013 at 9:23 PM, Engel <engel.labiro at gmail.com> wrote:
>>>
>>> Have you try using MS Explorer?
>>>
>>> Sent from my iPhone
>>>
>>>
>>>> On 2013/11/03, at 7:53, Jeff Kell <jeff-kell at utc.edu> wrote:
>>>>
>>>> I had the "opportunity" to open a TAC case last week...  and was greeted
>>>> by the "new" website...
>>>>
>>>> I use Firefox with NoScript, Ghostery, AdBlock, and some other plugins
>>>> that require their own unique "whitelisting" to get cisco.com to work at
>>>> all, and even more if you need to "login" to anything.
>>>>
>>>> I have the most current Java 1.7 installed as of the last round of
>>> updates.
>>>>
>>>> So... going to open a TAC case...  I'm presented by at least four (maybe
>>>> five?) Java permissions warnings/windows asking me if they can run.
>>>>
>>>> I bear with this, enter a case, and everything I carefully formatted and
>>>> pasted into the case was compressed down into a block of continuous
>>>> text, forget my newlines, everything crammed into one piece.
>>>>
>>>> I submit the case, and more Java permissions windows.  I go to review
>>>> the case... still MORE permissions windows.
>>>>
>>>> Of course I have to go upload a "show tech" (first request for any
>>>> case)...  and STILL MORE permissions windows.
>>>>
>>>> THIS IS RIDICULOUS !!!
>>>>
>>>> Anyone else had the "pleasure" of hitting the "new" case management site?
>>>>
>>>> I have NEVER experienced such a technical challenge such as that
>>>> presented by the TAC website...
>>>>
>>>> I also now get Java warnings/permissions windows for ASDM for ASA, ASDM
>>>> for FWSM, oh the list just keeps on growing for this Java crap.
>>>>
>>>> Jeff
>>>>
>>>> _______________________________________________
>>>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>>>> archive at http://puck.nether.net/pipermail/cisco-nsp/
>>> _______________________________________________
>>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>>> archive at http://puck.nether.net/pipermail/cisco-nsp/
>> _______________________________________________
>> cisco-nsp mailing list  cisco-nsp at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-nsp
>> archive at http://puck.nether.net/pipermail/cisco-nsp/
> 
> _______________________________________________
> cisco-nsp mailing list  cisco-nsp at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-nsp
> archive at http://puck.nether.net/pipermail/cisco-nsp/
>