[c-nsp] TAC hits a new record level of aggravation...

[Lukas Tribus]

Hi list,


FYI, Support Case Manager now shows this message:

> UPDATE:Sharing Files with TAC via FTP
> Please be aware that using Support Case Manager's 'Attach Files' feature is the
> preferred method to share files with TAC by uploading files directly to your
> support case. However, if you use the alternate FTP method to attach files to
> your support case, please note the upload directory has changed from
> ftp.cisco.com/incoming to ftp.cisco.com/incoming/TAC.

With a link to:
http://www.cisco.com/web/about/security/intelligence/01_12_TAC_Uploads.html


So FTP is still a last resort option.



Regards,

Lukas