[c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR

[PlaWanSai RMUTT CPE IX]

Could you specify which card is a problem?

Thank you very much.

-----Original Message-----
From: Sukumar Subburayan (sukumars) [mailto:sukumars at cisco.com] 
Sent: Wednesday, January 15, 2014 10:25 PM
To: PlaWanSai RMUTT CPE IX; cisco-nsp at puck.nether.net
Cc: Panuwat Santukaw; Somphong Pokfai; p.pansanit at gmail.com
Subject: Re: [c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR

Error in the DBUS (data bus) header indicates that you have had hardware.

Either a bad Sup or linecard or backplane.. If you have redundant sup, you
switchover to that and observe if the problem goes away.

sukumar

On 1/14/14 8:16 PM, "PlaWanSai RMUTT CPE IX" <pws_admin at thaicpe.com> wrote:

>Hi,
>	Today, I saw this log in my 7609. And my customer told me that while

>the log appear he saw the EIGRP down, up on his router. How to 
>troubleshoot it? I can't open TAC case because the warranty is expired.
>
>Thank you very much.
>
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