[c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR

[Praveen Sharma (psharma)]

Did you try reseating the card to check if the problem corrects?

Which IOS release you are running on the node?

Thx
Praveen

-----Original Message-----
From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of Sukumar Subburayan (sukumars)
Sent: Thursday, January 16, 2014 12:11 PM
To: PlaWanSai RMUTT CPE IX; cisco-nsp at puck.nether.net
Cc: Panuwat Santukaw; p.pansanit at gmail.com
Subject: Re: [c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR

Unfortunately, it is not possible.. as the error is seen on the DBUs.So, it could be any linecard.

If you started seeing this issue recenty, you may want to check and see what was the last linecard or Sup you added to system and go from there..  To rule out a bad sup you can do switchover to standby if present, or move sup to other slot and see.. This is unfortnately, a process of elimitation in the older bus based architectures.

sukumar


On 1/15/14 5:56 PM, "PlaWanSai RMUTT CPE IX" <pws_admin at thaicpe.com> wrote:

>Could you specify which card is a problem?
>
>Thank you very much.
>
>-----Original Message-----
>From: Sukumar Subburayan (sukumars) [mailto:sukumars at cisco.com]
>Sent: Wednesday, January 15, 2014 10:25 PM
>To: PlaWanSai RMUTT CPE IX; cisco-nsp at puck.nether.net
>Cc: Panuwat Santukaw; Somphong Pokfai; p.pansanit at gmail.com
>Subject: Re: [c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR
>
>Error in the DBUS (data bus) header indicates that you have had hardware.
>
>Either a bad Sup or linecard or backplane.. If you have redundant sup, 
>you switchover to that and observe if the problem goes away.
>
>sukumar
>
>On 1/14/14 8:16 PM, "PlaWanSai RMUTT CPE IX" <pws_admin at thaicpe.com>
>wrote:
>
>>Hi,
>>	Today, I saw this log in my 7609. And my customer told me that while
>
>>the log appear he saw the EIGRP down, up on his router. How to 
>>troubleshoot it? I can't open TAC case because the warranty is expired.
>>
>>Thank you very much.
>>
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>
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