[c-nsp] Question for TAC

[Phil Mayers]

On 30/04/15 14:36, David White, Jr. (dwhitejr) wrote:
> your rant.  All I can say is that engineers do need to take time off
> occasionally (whether sickness, travel or vacation), but it should not
> be something that you would experience regularly.

David,

Thanks for the reply - it's nice to hear from the other side. I'm sure 
we've all had excellent TAC interactions to go with the bad ones; 
availability heuristic is probably partly at play.

That said - I have seen this a little bit more than I'd expect, but it 
could be selection bias working ;o)

My guess - people on c-nsp are more likely than most to have 
long-running, complex TAC cases open, by virtue of their more 
challenging use of the products (that use having selected for them being 
on this list). This obviously increases the likelihood of an engineer 
going on leave during the longer lifetime of the case.

Cheers,
Phil