[c-nsp] How can one escalate within Cisco TAC?

[Joe Maimon]

Effective human capability redundancy does not persist as a stable 
status inside of any discreet organization.

Mark Tinka via cisco-nsp wrote:
>
>
> On 2/8/23 16:45, Aaron wrote:
>
>> i think the problem is they let the good ones go.
>
> That is a trend currently affecting our industry - mostly because our 
> group has converged on the basics of a well-built platform, and 
> "automation" is causing exec's to think they don't need the hard 
> skills anymore.
>
> Mark.
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