[c-nsp] call-home and IOS XR

[Hank Nussbacher]

On 02/01/2023 22:58, Nitzan Tzelniker wrote:

One of my NOC staff solved it by:

Creating a new Token in Cisco Software Central and then:

route1#license smart deregister
route1#license smart register idtoken token_string

Regards,
Hank


> Hank,
> 
> I have just fight with it last week on NCS540
> It has a bug which prevent it from working over VRF
> If it is not your case (It might be relevant to NCS only ) and DNS is 
> working fine verify you have the following commands
> 
> crypto ca trustpoint Trustpool
>   crl optional
> !
> crypto ca source-interface ipv4 Loopback0
> http client source-interface ipv4 Loopback0
> call-home
>   service active
>   contact-email-addr your-cisco-account at cisco.com 
> <mailto:your-cisco-account at cisco.com>
>   source-interface Loopback0
>   profile CiscoTAC-1
>    active
>    destination address http 
> https://tools.cisco.com/its/service/oddce/services/DDCEService 
> <https://tools.cisco.com/its/service/oddce/services/DDCEService>
>    destination transport-method email disable
>    destination transport-method http
>   !
> !
> 
> You also have some commands to test it and to to trace it
> license smart renew auth
> call-home test ...
> 
> Nitzan
> 
> 
> On Mon, Jan 2, 2023 at 2:07 PM Hank Nussbacher via cisco-nsp 
> <cisco-nsp at puck.nether.net <mailto:cisco-nsp at puck.nether.net>> wrote:
> 
>     When running call-home licensing we add on all our IOS XE routers:
> 
>        http resolve-hostname ipv4-first
> 
>     and that works.
> 
> 
>     But now that we have a new ASR9906, call-home is not working and the
>     above command is not valid.
> 
>     What magic command do you use to get call-home to work on IOS XR?
> 
> 
>     Thanks,
> 
>     Hank
> 
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