[c-nsp] Cisco Friends

[Drew Weaver]

It is my sense that Cisco simply forgets everything they work on immediately after it ships.

It's the only explanation for how TAC operates.



-----Original Message-----
From: cisco-nsp <cisco-nsp-bounces at puck.nether.net> On Behalf Of Marc Binderberger via cisco-nsp
Sent: Monday, August 4, 2025 11:32 AM
To: cisco-nsp at puck.nether.net
Cc: Gert Doering <gert at greenie.muc.de>
Subject: Re: [c-nsp] Cisco Friends


Out of curiosity: you probably asked Cisco (SE? TAC?) "what is going on?!"
They think this is okay? Uhm, "normal"?

reboot -- go to lunch -- have a coffee -- check in on router ?  
Call it work-life balance ;-)

Probably somebody forgot some timeout but I still wonder how they "justify" 
the long boot time and defy any common sense ... .

Marc



On Mon, 4 Aug 2025 10:30:10 -0400, Shawn L via cisco-nsp wrote:
> I completely agree.  When we are doing upgrades on remote shelves, we 
> set a timer for 35 minutes once the link drops.  And keep telling 
> people "don't even bother looking until the timer expires".  Otherwise 
> people start to panic around the 20 minute mark.
> 
> It's kind of a pain.
> 
> On Mon, Aug 4, 2025 at 10:03 AM Gert Doering via cisco-nsp < 
> cisco-nsp at puck.nether.net> wrote:
> 
>> Hi,
>> 
>> On Mon, Aug 04, 2025 at 03:40:35PM +0200, Simon Leinen wrote:
>>> The NCS540 (using IOS-XR) actually reboot faster than the ASR920s
>> (IOS-XE).
>> 
>> Yeah, *that* is an amazing failure in the ASR920 platform...  it 
>> boots up to a point, then sits there doing "nothing" (nothing 
>> visible, at least) for 10+ minutes(!!!!), and then goes on as if this were to be expected.
>> 
>> And then it decides to do boot rom updates, sets an env flag, reboots 
>> (with the 10+ minutes pause).
>> 
>> And then it is done, and reboots again (with the 10+ minute pause).
>> 
>> Truly amazing handicraft.  45 minute downtime for an IOS XE update.
>> 
>> gert
>> 
>> --
>> "If was one thing all people took for granted, was conviction that if 
>> you  feed honest figures into a computer, honest figures come out. 
>> Never doubted  it myself till I met a computer with a sense of 
>> humor."
>>                              Robert A. Heinlein, The Moon is a Harsh 
>> Mistress
>> 
>> Gert Doering - Munich, Germany
>> gert at greenie.muc.de
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