<div>Also, I'm assuming that you're wondering if you have an upconvertor issue that you're having forward carrier issues of some sort. If you have "cable remote-query" enabled, could you send us the output of "show cable modem remote-query" or "show cable modem phy" please?
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<div>Thanks.</div><br><br>
<div><span class="gmail_quote">On 11/14/06, <b class="gmail_sendername">Adeel Ahmed</b> <<a href="mailto:adeel_373@yahoo.com">adeel_373@yahoo.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">What problem are you trying to solve? Are you having<br>problems with modems coming online? If so, what state
<br>are they getting stuck in?<br><br>Please send the output of "show cable modem" from this<br>CMTS.<br><br>Kind Regards,<br>Adeel.<br><br><br>--- Sarpreet <<a href="mailto:sar@knowledgecomputers.net">sar@knowledgecomputers.net
</a>> wrote:<br><br>> Hi,<br>><br>> I have a customer with a problem with his uBR7111, I<br>> need to know if it's<br>> the up converter on the unit or if it's a config<br>> problem.. please help.<br>
><br>> Information to troubleshoot below:<br>> show ver<br>> show inventory<br>> show diag<br>> config<br>><br>> ----<br>><br>> Script started on Fri 10 Nov 2006 03:01:34 PM PST<br>> elf@zealous
~ > telnet cmts<br>> Trying 192.168.1.78...<br>> Connected to cmts.<br>> Escape character is '^]'.<br>> Synapse Development CMTS<br>><br>> User Access Verification<br>><br>> Username: elf<br>> Password:
<br>><br>> cmts#show ver<br>> Cisco Internetwork Operating System Software<br>> IOS (tm) EGR Software (UBR7100-IK8SU2-M), Version<br>> 12.3(17a)BC2, RELEASE<br>> SOFTWARE (fc1)<br>> Technical Support:
<a href="http://www.cisco.com/techsupport">http://www.cisco.com/techsupport</a><br>> Copyright (c) 1986-2006 by cisco Systems, Inc.<br>> Compiled Thu 20-Jul-06 17:37 by hqluong<br>> Image text-base: 0x60008EB8, data-base: 0x61E96000
<br>><br>> ROM: System Bootstrap, Version 12.0(5r)XE2, RELEASE<br>> SOFTWARE (fc1)<br>> BOOTLDR: EGR Software (UBR7100-BOOT-M), Version<br>> 12.3(17a)BC2, RELEASE<br>> SOFTWARE (fc1)<br>><br>> cmts uptime is 2 days, 5 minutes
<br>> System returned to ROM by power-on<br>> System image file is<br>> "slot0:ubr7100-ik8su2-mz.123-17a.BC2.bin"<br>><br>><br>> This product contains cryptographic features and is<br>> subject to United
<br>> States and local country laws governing import,<br>> export, transfer and<br>> use. Delivery of Cisco cryptographic products does<br>> not imply<br>> third-party authority to import, export, distribute
<br>> or use encryption.<br>> Importers, exporters, distributors and users are<br>> responsible for<br>> compliance with U.S. and local country laws. By<br>> using this product you<br>> agree to comply with applicable laws and
<br>> regulations. If you are unable<br>> to comply with U.S. and local laws, return this<br>> product immediately.<br>><br>> A summary of U.S. laws governing Cisco cryptographic<br>> products may be found
<br>> at:<br>><br><a href="http://www.cisco.com/wwl/export/crypto/tool/stqrg.html">http://www.cisco.com/wwl/export/crypto/tool/stqrg.html</a><br>><br>> If you require further assistance please contact us<br>> by sending email to
<br>> <a href="mailto:export@cisco.com">export@cisco.com</a>.<br>><br>> cisco uBR7111 (EGR) processor (revision A) with<br>> 122880K/73728K bytes of<br>> memory.<br>> Processor board ID 20755807<br>> R527x CPU at 225MHz, Implementation 40, Rev
10.0,<br>> 2048KB L2 Cache<br>> Last reset from power-on<br>> Bridging software.<br>> X.25 software, Version 3.0.0.<br>> 2 FastEthernet/IEEE 802.3 interface(s)<br>> 1 Cable Modem network interface(s)<br>
> 125K bytes of non-volatile configuration memory.<br>><br>> 16384K bytes of Flash PCMCIA card at slot 0 (Sector<br>> size 128K).<br>> 16384K bytes of Flash PCMCIA card at slot 1 (Sector<br>> size 128K).
<br>> 8192K bytes of Flash internal SIMM (Sector size<br>> 256K).<br>> Configuration register is 0x2102<br>><br>> cmts#show inventory<br>> NAME: "Chassis", DESCR: "uBR7111 Universal Broadband
<br>> Router"<br>> PID: N/A , VID: N/A, SN: N/A<br>><br>> NAME: "module 0", DESCR: "Gibraltar,G-20"<br>> PID: N/A , VID: N/A, SN: 20755807<br>><br>> NAME: "module 1", DESCR: "uBR7111"
<br>> PID: UBR7111 , VID: N/A, SN: CAB0526JCN3<br>><br>><br>> cmts#show diag<br>> Slot 0:<br>> 10/100 Fast-ethernet with RJ45 Integrated port<br>> adapter, 2 ports<br>> Integrated port adapter is analyzed
<br>> EEPROM contents at hardware discovery:<br>> Hardware revision 1.5 Board revision A0<br>> EEPROM format version 1<br>> EEPROM contents (hex):<br>> 0x00: 01 D3 01 05 01 3C B5 5F 49 0F 3D 08 00 00
<br>> 00 00<br>> 0x10: 50 00 00 00 00 00 00 00 00 00 00 00 00 00<br>> 00 00<br>><br>> Slot 1:<br>> Integrated DOCSIS Modem Card (ASIC) 1 Down/1 Up<br>> Port adapter<br>> Port adapter is analyzed
<br>> Port adapter insertion time 2d00h ago<br>> EEPROM contents at hardware discovery:<br>> Hardware Revision : 3.0<br>> Top Assy. Part Number : 800-08454-02<br>> Board Revision : B0
<br>> Product (FRU) Number : UBR7111<br>> CLEI Code : CNMBCF0ARA<br>> Deviation Number : 0-0<br>> Fab Version : 03<br>> PCB Serial Number : CAB0526JCN3
<br>> RMA Test History : 00<br>> RMA Number : 0-0-0-0<br>> RMA History : 00<br>> Calibration Data : Minimum: -10 dBmV,<br>> Maximum: 25 dBmV
<br>> Calibration values : 0x9A5B 0x9519 0x971A<br>> 0x9207 0x912C<br>> EEPROM format version 4<br>> EEPROM contents (hex):<br>> 0x00: 04 FF 40 02 4A 41 03 00 C0 46 03 20 00 21
<br>> 06 02<br>> 0x10: 42 42 30 CB 89 55 42 52 37 31 31 31 20 20<br>> C6 8A<br>> 0x20: 43 4E 4D 42 43 46 30 41 52 41 80 00 00 00<br>> 00 02<br>> 0x30: 03 C1 8B 43 41 42 30 35 32 36 4A 43 4E 33
<br>> 03 00<br>> 0x40: 81 00 00 00 00 04 00 C8 0D F6 19 05 9A 5B<br>> 95 19<br>> 0x50: 97 1A 92 07 91 2C 0C 28 FF FF FF FF FF FF<br>> FF FF<br>> 0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF
<br>> FF FF<br>> 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF<br>> FF FF<br>><br>> cmts#config<br>> Configuring from terminal, memory, or network<br>> [terminal]?<br>> Enter configuration commands, one per line. End
<br>> with CNTL/Z.<br>> cmts(config)#so <br>> ^Z<br>> cmts#sow how start<br>> Using 3633 out of 129016 bytes<br>> !<br>> version 12.3<br>> no service pad<br>> service timestamps debug datetime msec
<br>> service timestamps log datetime msec<br>> service password-encryption<br>> service udp-small-servers max-servers no-limit<br>> !<br>> hostname cmts<br>> !<br>> boot-start-marker<br>> boot-end-marker
<br>> !<br>> !<br>> cable modulation-profile 2 request 0 16 0 8 qpsk<br>> scrambler 152 no-diff 64<br>> fixed uw8<br>> cable modulation-profile 2 initial 5 34 0 48 qpsk<br>> scrambler 152 no-diff 128<br>
> fixed uw16<br>> cable modulation-profile 2 station 5 34 0 48 qpsk<br>> scrambler 152 no-diff 128<br>> fixed uw16<br>> cable modulation-profile 2 short 4 76 12 8 qpsk<br>> scrambler 152 no-diff 72<br>> shortened uw8
<br>> cable modulation-profile 2 long 9 236 0 8 qpsk<br>> scrambler 152 no-diff 80<br>> shortened uw8<br>> cable modulation-profile 3 request 0 16 0 8 16qam<br>> scrambler<br>=== message truncated ===<br><br>
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https://puck.nether.net/mailman/listinfo/cisco-ubr</a><br></blockquote></div><br><br clear="all"><br>-- <br>"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."<br>
- Albert Einstein