[cisco-voip] CallerID on Cisco Call Managers

Anthony Mendoza amendoza at niku.com
Fri Nov 7 20:08:49 EST 2003


hello list,

I'm new to this list, but have a question that I am hoping someone has 
run into before.  Here's the scenario:

1.  We're currently pushing out caller ID for outbound calls without issue.
2.  We would like to selectively block caller ID per extension (for our 
sales group) when they are calling out.
3.  We are use AT&T for voice PRI services

I have yet to find the feature/configuration combo that will allow me to 
do this.  I've tried setting the calling party mask to ********** which 
successfully blocks caller ID to all called parties not also using AT&T. 
However, if I call a buddy of mine that is also using AT&T for voice, he 
sees **********, which is not what our sales folks want.  They need the 
ability to show up as unknown so that the folks they are cold calling 
can not tell that they've tried 15 times and hung up prior to finally 
getting through.  I realize I can block caller ID for the whole site, 
but that doesn't help since the other departments want to publish caller 
ID.  We only have abuot 10 extensions that need this blocked.  On the 
flip side, I've tried dialing 9*67<number> and just get a fast busy.  So 
I'm not sure if this is the call manager not routing that properly or if 
when using AT&T w/PRI if *67 still blocks caller ID.  I've tried 
checking with our AT&T voice rep, but they're clueless.  Any pointers in 
the right direction would be great!

Thanks,
-Anthony

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