[cisco-voip] Help with attendant console

[Wes Sisk]

Scott,

Have you looked at the Detailed TCDSrv traces?  I'm guessing that
your AC user might now have CTI Use Enabled checked in the user config.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Voll, Scott
> Sent: Monday, September 22, 2003 12:13 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Help with attendant console
>
>
> I'm trying to get attendant console working(1.2.1).  Have
> followed the directions and I'm getting an error, "Initialization
> of call control failed. Retrying"  when I log onto the console on
> the PC.  Any Idea's?  I have deleted and remade all console
> users, Pilot points, Hunt groups, and the AC user.  I have also
> stopped and restarted the TCD and CTI services.  Nothing will get
> rid of the error.  Anyone come up against this before?  Any help
> would be appreciated.  FYI I'm running CM 3.3.3sr1.
>
> Scott
>
> Scott Voll
> Network Analyst, CCNA
> Willamette ESD
> Phone: (503) 385-4571
> scott.voll at wesd.org
>  
>
>
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