[cisco-voip] Cisco TCL/IVR question regarding pressing the # key after entering 10 digit pin number

[Frank Kim]

Hi All,
We currently have to wait about 8 to 10 seconds in delay after entering the
pin number on our prepaid platform.  We're using Cisco IVR and TCL script.
If we press the # key right after entering the 10 digit pin code, then there
is no delay at all.  How can we make our system recognize the 10 digit pin
code without pressing the # key and how do we avoid that 8 to 10 seconds
delay?  Thanks for any help.
 
 
 
Please always call my cell first.
 
 
Cheers,
 
Frank Kim
Loud Packet, Inc. / TelePacket, Inc.
27455 Tierra Alta Way, Suite A.
Temecula, CA 92590
Main:   714-263-9000
Direct: 714-263-9099
Mobile: 909-757-5119
Fax:     909-494-4425
Email:  frank at loudpacket.com
           frank at telepacket.com
Web:   http://www.loudpacket.com
           http://www.telepacket.com
 
***Free 5mbps tier 1 internet bandwidth at One Wilshire, Los Angeles***
http://www.telepacket.com/docs/Free_Internet.doc
 

 
 
 
 

 
 
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