[cisco-voip] Intercept the callerID

[Wes Sisk]

In my digging it appears you can just monitor each line with an observer,
then when a call arrives on that line, do your db dip and update the phone
GUI.  Logically it should reach by the 2nd ring or so.   I have not
implemented yet so cannot speak to actual timing/behavior.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Peter
> Lewandowski
> Sent: Monday, August 02, 2004 8:17 AM
> To: cisco-voip at puck.nether.net
> Subject: SV: [cisco-voip] Intercept the callerID
>
>
> Hi, again...
>
> Isn't any call data written to the database before the call leg
> is complete?
>
>
> The IPCC idea could work. There I can buy some time playing a welcome
> message to the caller and when I do the lookup.
>
> On a "simple" CallManager, it seems that I would have to create a CTI
> application and route all call through that interface.
>
> Regards,
> Peter Lewandowski
>
> _____________________________________________
> Peter Lewandowski
> Software Engineer
> Cygate Måldata AB
> Dalvägen 28
> SE-169 56 Solna
> Mobile: +46 70 690 61 51
> Direct: +46 8 630 51 92
> Email: peter.lewandowski at cygatemaldata.se
> Homepage: http://www.cygatemaldata.se
>
> -----Ursprungligt meddelande-----
> Från: Wes Sisk [mailto:wsisk at cisco.com]
> Skickat: den 30 juli 2004 15:29
> Till: Peter Lewandowski; cisco-voip at puck.nether.net
> Ämne: RE: [cisco-voip] Intercept the callerID
>
>
> Hi Peter,
>
> AFAIK, CDR is written after the call leg is completed, so that would be a
> bit late.
>
> The only thing that comes to mind is using CRS/IPCC Expresss (or your own
> CTI App) to intercept the call, do your database dip, and then either: 1.
> redirect/xfer and set the calling party name/number attributes 2.
> use jtapi
> CiscoTermainl.sendData to update additional in formation to the display of
> the phone.
>
> /Wes
>
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Peter
> > Lewandowski
> > Sent: Friday, July 30, 2004 2:52 AM
> > To: 'cisco-voip at puck.nether.net'
> > Subject: [cisco-voip] Intercept the callerID
> >
> >
> > Hi all,
> >
> > I'm thinking of implementing a service for the IP-Phones that would
> > present information about the caller on the dispaly of the IP phone
> > (the one equipped with the xml browser) before the user answers the
> > call. However, I
> > haven't quite yet figured out at what I can get the CallerID from the
> > CallManager. My thought at first to create a trigger in the SQL database
> > when the call data is written for the first time. I fear though
> > that it may
> > be to late at this stage. Is there any other way or API from
> > where I can get
> > the CallerID before the phone starts to ring at desk?
> >
> > Regards,
> > Peter Lewandowski
> >
> > _____________________________________________
> > Peter Lewandowski
> > Software Engineer
> > Cygate Måldata AB
> > Dalvägen 28
> > SE-169 56 Solna
> > Mobile: +46 70 690 61 51
> > Direct: +46 8 630 51 92
> > Email: peter.lewandowski at cygatemaldata.se
> > Homepage: http://www.cygatemaldata.se
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
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