[cisco-voip] Time of day restriction

[Wes Sisk]

Hi Candace,

I used "cti app" to refer to any application, Cisco or otherwise that
integrates to CM via CTI to provide this functionality.

This is very easy to do in CRS/IPCC Expres and only the IVR package is
required.
I'm almost certain I've seen a canned CRS script to do this.

If you are using Cisco IOS gateways as your outbound gateways you could
possibly implement this in a TCL script.

This is very similar to the CAA and PCA products offered by Dimension Data.
They may have productized this already.

/Wes

> -----Original Message-----
> From: Candace Holman [mailto:Candace_Holman at harvard.edu]
> Sent: Friday, August 06, 2004 12:16 PM
> To: Wes Sisk; Hering, Marc; medley at mac.com; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Time of day restriction
>
>
> We want to implement 12 traditional "classes of services", which I'll be
> doing with calling search spaces and partitions.  One of the
> service rules
> is that toll calls can't be made during certain hours.  We don't
> use Unity
> or CRS.  Could you give me some more details on a CTI app that would
> provide time of day functionality for calling search spaces?
>
> Candace
>
> At 10:37 PM 8/5/2004, Wes Sisk wrote:
> >ToD routing should be in CM4.1 when it releases.  Until then, we
> have to use
> >Unity, CRS, or a CTI app to provide time of day functionality with CCM.
> >
> >/Wes
> >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Hering, Marc
> > > Sent: Thursday, August 05, 2004 10:23 PM
> > > To: medley at mac.com; Candace Holman; cisco-voip at puck.nether.net
> > > Subject: RE: [cisco-voip] Time of day restriction
> > >
> > >
> > > You can do this in CCME, but I am not sure how to do it in CCM....
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Medley
> > > Sent: Thursday, August 05, 2004 10:04 PM
> > > To: 'Candace Holman'; cisco-voip at puck.nether.net
> > > Subject: RE: [cisco-voip] Time of day restriction
> > >
> > > No there is not a function in CallManager as of yet. I have not seen
> > > this feature mentioned on any feature roadmaps either.
> > >
> > > Depending on what you are trying to accomplish, there may be a way to
> > > facilitate this. For instance, in Unity you can route incoming calls
> > > based on time schedules, you could also block all voice calls
> on an IOS
> > > gateway using a time based ACL.
> > >
> > > What is the problem you r are trying to solve with time of day
> > > restrictions?
> > >
> > > tm
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> Candace Holman
> > > Sent: Thursday, August 05, 2004 5:31 PM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] Time of day restriction
> > >
> > > Is there any way to apply a time of day restriction on calling search
> > > spaces in CM 3.3.3?  If not, in which version does this first appear?
> > > Any other way to route or block calls based on time of day?
> > >
> > > Regards,
> > > Candace
> > >
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