[cisco-voip] First character missing from calling name ID on some calls from Cisco TAC engineers

[Lelio Fulgenzi]

In order to get calling name ID working properly, we had to check off the following parameter in our Digital Access PRI gateway: 

[x] Send Extra Leading Character In DisplayIE***

Once we set that parameter, the special character that appeared before the calling name (usually an ASCII graphic character) went away, and all was well. 

However, now, when I get a call from some Cisco TAC engineers (this is the only time I've seen it), the first letter of their name is missing. Instead of "Tom Smith", I see "om Smith".

Has anyone else run into this?

Just thought I'd send a note out before I open a case with the TAC on this. I'm worried that between some CallManager-to-CallManager communications, this parameter is actually causing the problem and if it's something that can be avoided if we decide to go with some off-site CCM installations.

Lelio

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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
 
"This signature may contain traces of nuts"
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