[cisco-voip] Call failure logging

[Tim Reimers]

Thanks Wes---

couple other related questions-

1.
Is is possible to set up CDR to only log failed calls?
or just calls leaving on the PRI?

I don't really need to log all the internal calls..

2.
I've heard that Call Manager 3.34 doesn't clear it's CDR logs by itself-
that you have to 'run' some CDR tool
before that'll happen- is that true, and is there a way to automate
that?

Tim Reimers
Asheville City Schools IT
tim.reimers(at)asheville(dot)k12(dot)nc(dot)us
828-350-6180
 

> -----Original Message-----
> From: Wes Sisk [mailto:wsisk at cisco.com] 
> Sent: Wednesday, August 25, 2004 12:30 PM
> To: Tim Reimers; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Call failure logging
> 
> 
> Best bet is to monitor CDR database for abnormal call 
> teardown reasons.  The reasons follow standard q931 reasons.
> 
> /Wes
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Tim Reimers
> Sent: Tuesday, August 24, 2004 3:17 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Call failure logging
> 
> 
> 
> Hi everyone-
> 
> I'm looking for a way to monitor a CM running 3.34 and a 2651 
> PRI router
> (H.323)
> 
> What I need to know is when a call has failed- -
> 
> After I get a report from a user that their call failed
> I can certainly do the usual 'debug isdn q931' and a trace on the CM -
> 
> I'm looking for some advance notice of when calls fail - so 
> that my first hearing of it doesn't have to be from a user 
> that is already upset...
> 
> Is there anything anyone is doing with this?
> perhaps SNMP traps or Syslog?
> 
> Tim Reimers
> Asheville City Schools IT 
> tim.reimers(at)asheville(dot)k12(dot)nc(dot)us
> 828-350-6180
> 
> 
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