[cisco-voip] CTIFW user setup/properties

Ryan Ratliff rratliff at cisco.com
Wed Dec 1 10:12:13 EST 2004


As far as I know we stopped using the CTIFW user somewhere around CM  
3.2.

Do you see any failure audits in the AD server CM is integrated with?   
Those would point at a missing user for sure.

A sniffer trace will show you exactly what is happening.  Filter for  
ldap packets and it should be pretty easy to follow along.

-Ryan
On Dec 1, 2004, at 10:00 AM, Dave Strzemienski ((Digiconasp)) wrote:

> Greetings all,
>
> I have a CCM3.3(4) setup integrated with Active Directory.  I'm having
> difficulty getting a couple of features to work, specifically  
> webdialer &
> callback.  In the documentation that I've read...
> http://www.cisco.com/en/US/products/ 
> products_security_advisory09186a0080094659.shtml
> ...I see references to a user named ctifw (at least I think it's a  
> user) but
> I can't find that user anywhere in my AD structure.  Should this user  
> have
> been created by the CM install or is this a user that needs to be setup
> manually?
> If manually, I presume the user belongs somewhere under the Cisco ou,  
> but
> I'm not sure what rights or permissions the user should have.
>
> Can anyone send me a clue?
>
> Much appreciated!
> DStrz
>
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