[cisco-voip] preselect provider issues

Voigt Thomas thomas.voigt at teagnetkom.de
Tue Dec 7 06:40:32 EST 2004


Hi Jens!
 
Jens Faulhaber wrote:
 
> we did q931 traces on the GW, but i did not see more then "unallocated
number"...

> as soon as I prefixed the 01033 the calls where working fine... 

> What was the solution to fix that?

 

Check the dialed number in the q931 trace and dial this number from another
(not ip-) phone.
Do you then get a connect, maybe there's something wrong with your call
routing in ccm. Check for 
neccessary zeroes (or other digits) to get out of your PBX!
 
If you also cannot dial this number from the other phone maybe it's because
an preselect contract 
or so. Then ask your provider...
 
You may post your trace here if the above did not help you. I'll have a look
at it. 



--
Greetings


Thomas Voigt


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