[cisco-voip] Callmanager 3.3(4)Sr2

[Wes Sisk]

Hi Ahmad,

There are 3 CM service parameters that can affect unknown callerid:
Unknown Caller ID     
Unknown Caller ID Flag
Unknown Caller ID Text 

But this could also be a display issue with the phone loads.  Please 
confirm that phone did upgrade successfully, and then you may try the 
latest 6.0(5) phone software on CCO.

/Wes

Ahmad Cheikh Moussa wrote:

> Hi!
>
> After the update to 3.3(4)SR2 displaying of an external call
> has changed. It is not really an problem, but it is strange and
> I would like to change it. Before the update an external incoming
> call was displayed as a "external Unknown call".
> Now this call is displayed as "by private".
> I don't know why the callmanager display every unknown
> external call as private. This situation occurs only, when
> the calling Number is not send.
>
> Is there an option to change this ?
> If yes, can you tell me where I can do so ?
>
> I have antoher question. I have some problems with some
> 7970 Phones. I can not use the service button.
> Everytime I want to use my internal services, I got an
> error message "Host not found". IP Address, Mask, DNS Server
> Default GW, everything is correct. Anythingelse function absolutely
> properly. In order to find out what happens, when I push the
> service button, I've started a network sniffer:
>
> Here an output of my sniffer:
> Using device /dev/hme (promiscuous mode)
> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>
> Everytime I push the service button, the IP Phone sends this
> dns request, which is garbage. This is not an normal dns request.
> A dns request should look like this:
>  192.168.246.3 -> dns         DNS C host.bla.de Internet Addr ?
>         dns -> 192.168.246.3 DNS R host.bla.de. Internet Addr 1.1.1.1
>
> Any ideas ? The Firmware of the IP Phone is 6.02.
> The problems with the 7970 Phones was already there before the update
> was made. The formely version of the callmanager was 3.3(4).
>
> Regards,
>  Ahmad
>
>