[cisco-voip] Callmanager 3.3(4)Sr2

[Ahmad Cheikh Moussa]

Hi Wes,

The Flag " Unknow caller ID" could I find in the section
service parameter, but the parameter "Unknown caller
ID text" not. I will update our Phone Software and make
another test.

Regards,
  Ahmad

Wes Sisk wrote:
> Hi Ahmad,
> 
> There are 3 CM service parameters that can affect unknown callerid:
> Unknown Caller ID     Unknown Caller ID Flag
> Unknown Caller ID Text
> But this could also be a display issue with the phone loads.  Please 
> confirm that phone did upgrade successfully, and then you may try the 
> latest 6.0(5) phone software on CCO.
> 
> /Wes
> 
> Ahmad Cheikh Moussa wrote:
> 
>> Hi!
>>
>> After the update to 3.3(4)SR2 displaying of an external call
>> has changed. It is not really an problem, but it is strange and
>> I would like to change it. Before the update an external incoming
>> call was displayed as a "external Unknown call".
>> Now this call is displayed as "by private".
>> I don't know why the callmanager display every unknown
>> external call as private. This situation occurs only, when
>> the calling Number is not send.
>>
>> Is there an option to change this ?
>> If yes, can you tell me where I can do so ?
>>
>> I have antoher question. I have some problems with some
>> 7970 Phones. I can not use the service button.
>> Everytime I want to use my internal services, I got an
>> error message "Host not found". IP Address, Mask, DNS Server
>> Default GW, everything is correct. Anythingelse function absolutely
>> properly. In order to find out what happens, when I push the
>> service button, I've started a network sniffer:
>>
>> Here an output of my sniffer:
>> Using device /dev/hme (promiscuous mode)
>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>
>> Everytime I push the service button, the IP Phone sends this
>> dns request, which is garbage. This is not an normal dns request.
>> A dns request should look like this:
>>  192.168.246.3 -> dns         DNS C host.bla.de Internet Addr ?
>>         dns -> 192.168.246.3 DNS R host.bla.de. Internet Addr 1.1.1.1
>>
>> Any ideas ? The Firmware of the IP Phone is 6.02.
>> The problems with the 7970 Phones was already there before the update
>> was made. The formely version of the callmanager was 3.3(4).
>>
>> Regards,
>>  Ahmad
>>
>>


-- 
Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Straße, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service at NetUSE.DE --  http://NetUSE.DE/