[cisco-voip] Callmanager 3.3(4)Sr2

[Ahmad Cheikh Moussa]

Hi!

Can anyone tell me where I can change the
"Unknow caller id text". The update of the IP Phone load
did not help.

Regards,
  Ahmad


Ahmad Cheikh Moussa wrote:
> Hi Wes,
> 
> The Flag " Unknow caller ID" could I find in the section
> service parameter, but the parameter "Unknown caller
> ID text" not. I will update our Phone Software and make
> another test.
> 
> Regards,
>  Ahmad
> 
> Wes Sisk wrote:
> 
>> Hi Ahmad,
>>
>> There are 3 CM service parameters that can affect unknown callerid:
>> Unknown Caller ID     Unknown Caller ID Flag
>> Unknown Caller ID Text
>> But this could also be a display issue with the phone loads.  Please 
>> confirm that phone did upgrade successfully, and then you may try the 
>> latest 6.0(5) phone software on CCO.
>>
>> /Wes
>>
>> Ahmad Cheikh Moussa wrote:
>>
>>> Hi!
>>>
>>> After the update to 3.3(4)SR2 displaying of an external call
>>> has changed. It is not really an problem, but it is strange and
>>> I would like to change it. Before the update an external incoming
>>> call was displayed as a "external Unknown call".
>>> Now this call is displayed as "by private".
>>> I don't know why the callmanager display every unknown
>>> external call as private. This situation occurs only, when
>>> the calling Number is not send.
>>>
>>> Is there an option to change this ?
>>> If yes, can you tell me where I can do so ?
>>>
>>> I have antoher question. I have some problems with some
>>> 7970 Phones. I can not use the service button.
>>> Everytime I want to use my internal services, I got an
>>> error message "Host not found". IP Address, Mask, DNS Server
>>> Default GW, everything is correct. Anythingelse function absolutely
>>> properly. In order to find out what happens, when I push the
>>> service button, I've started a network sniffer:
>>>
>>> Here an output of my sniffer:
>>> Using device /dev/hme (promiscuous mode)
>>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>> 192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>>
>>> Everytime I push the service button, the IP Phone sends this
>>> dns request, which is garbage. This is not an normal dns request.
>>> A dns request should look like this:
>>>  192.168.246.3 -> dns         DNS C host.bla.de Internet Addr ?
>>>         dns -> 192.168.246.3 DNS R host.bla.de. Internet Addr 1.1.1.1
>>>
>>> Any ideas ? The Firmware of the IP Phone is 6.02.
>>> The problems with the 7970 Phones was already there before the update
>>> was made. The formely version of the callmanager was 3.3(4).
>>>
>>> Regards,
>>>  Ahmad
>>>
>>>
> 
> 


-- 
Ahmad Cheikh-Moussa
NetUSE AG
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