[cisco-voip] Callmanager 3.3(4)Sr2

[Candace Holman]

Click on the Advanced button on the CallManager Service Parameters 
page.  It will then appear after the unknown caller id flag.

Candace

At 01:51 AM 12/9/2004, Ahmad Cheikh Moussa wrote:
>Hi!
>
>Can anyone tell me where I can change the
>"Unknow caller id text". The update of the IP Phone load
>did not help.
>
>Regards,
>  Ahmad
>
>
>Ahmad Cheikh Moussa wrote:
>>Hi Wes,
>>The Flag " Unknow caller ID" could I find in the section
>>service parameter, but the parameter "Unknown caller
>>ID text" not. I will update our Phone Software and make
>>another test.
>>Regards,
>>  Ahmad
>>Wes Sisk wrote:
>>
>>>Hi Ahmad,
>>>
>>>There are 3 CM service parameters that can affect unknown callerid:
>>>Unknown Caller ID     Unknown Caller ID Flag
>>>Unknown Caller ID Text
>>>But this could also be a display issue with the phone loads.  Please 
>>>confirm that phone did upgrade successfully, and then you may try the 
>>>latest 6.0(5) phone software on CCO.
>>>
>>>/Wes
>>>
>>>Ahmad Cheikh Moussa wrote:
>>>
>>>>Hi!
>>>>
>>>>After the update to 3.3(4)SR2 displaying of an external call
>>>>has changed. It is not really an problem, but it is strange and
>>>>I would like to change it. Before the update an external incoming
>>>>call was displayed as a "external Unknown call".
>>>>Now this call is displayed as "by private".
>>>>I don't know why the callmanager display every unknown
>>>>external call as private. This situation occurs only, when
>>>>the calling Number is not send.
>>>>
>>>>Is there an option to change this ?
>>>>If yes, can you tell me where I can do so ?
>>>>
>>>>I have antoher question. I have some problems with some
>>>>7970 Phones. I can not use the service button.
>>>>Everytime I want to use my internal services, I got an
>>>>error message "Host not found". IP Address, Mask, DNS Server
>>>>Default GW, everything is correct. Anythingelse function absolutely
>>>>properly. In order to find out what happens, when I push the
>>>>service button, I've started a network sniffer:
>>>>
>>>>Here an output of my sniffer:
>>>>Using device /dev/hme (promiscuous mode)
>>>>192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>>>192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>>>192.168.246.3 -> dns         DNS C  Unknown (28276) Unknown (1641) ?
>>>>         dns -> 192.168.246.3 DNS R  Error: 2(Server Fail)
>>>>
>>>>Everytime I push the service button, the IP Phone sends this
>>>>dns request, which is garbage. This is not an normal dns request.
>>>>A dns request should look like this:
>>>>  192.168.246.3 -> dns         DNS C host.bla.de Internet Addr ?
>>>>         dns -> 192.168.246.3 DNS R host.bla.de. Internet Addr 1.1.1.1
>>>>
>>>>Any ideas ? The Firmware of the IP Phone is 6.02.
>>>>The problems with the 7970 Phones was already there before the update
>>>>was made. The formely version of the callmanager was 3.3(4).
>>>>
>>>>Regards,
>>>>  Ahmad
>>>>
>
>
>--
>Ahmad Cheikh-Moussa
>NetUSE AG
>Dr.-Hell-Straße, 24107 Kiel, Germany
>Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
>Service: Service at NetUSE.DE --  http://NetUSE.DE/
>
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