[cisco-voip] Unity and two ccm clusters

[Arkadiusz Kuczorski]

I think the problem is in Unity configuration rather than in CCM.
As I can see (status monitor>ports) Unity is trying to turn on/off MWI using "non-answer calls" ports but from incorrect cluster.
In CCME "deb epohone mwi i have" :

R_Branch1#sh deb



EPHONE mwi debugging is enabled
   for 15 ephones (too many to list)
R_Branch1#tm
R_Branch1#tm
R_Branch1#
R_Branch1#
R_Branch1#
Dec 14 18:07:25.379: SetCallInfo MODE 3 calling dn 14 chan 1 dn 10 chan 1
Dec 14 18:07:25.379: alling [15001] called [19905]
Dec 14 18:07:25.379: SkinnyTryCall to 15001 instance 1 start at 0SkinnyTryCall t
o 15001 instance 1 match DN 1
Dec 14 18:07:25.379: ephone-1[4]:Set MWI line 1 to ON count 0
Dec 14 18:07:25.379: ephone-1[4]:Set MWI line 0 to ON count 0
Dec 14 18:07:25.379: TsProceed sent
Dec 14 18:07:25.379: LampOff sent
Dec 14 18:07:34.700: SetCallInfo MODE 3 calling dn 14 chan 1 dn 10 chan 1
Dec 14 18:07:34.700: alling [12001] called [19905]
Dec 14 18:07:34.700: SkinnyTryCall to 12001 instance 1 start at 0
Dec 14 18:07:34.700: MWI-on non-local target 12001
Dec 14 18:07:34.700: MWI-ON FAILURE non-local target 12001
R_Branch1#


After some attempts its trying to use another port. Sometimes first attempt is correct.


-Arek



Carter, Bill wrote:

> Make sure the MWI/Notification VM port is not included in the VoiceMail Line Group.  Also, in Unity, try removing MWI from the ports dedicated to answering calls. 
> 
> 
> Bill Carter
> Sr. Business Communications Analyst
> Sentinel Technologies
> 3130 Chatham Rd, Suite D
> Springfield, Il 62704
> 217.391.5015 (IP Phone)
> 217.698.9222 (Fax)
> 800.860.8102 (Page)
> ______________________________________
> Cisco Systems' Global IP Communications
> Partner of the Year - 2003
> 
> -----Original Message-----
> From: Arkadiusz Kuczorski [mailto:arkadiusz.kuczorski at solidex.com.pl] 
> Sent: Tuesday, December 14, 2004 11:42 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Unity and two ccm clusters
> 
> Hi all,
> 
> Im trying to integrate the Unity 4.0.4 with CCM 4.0.1 and CCME 3.1. I've configured two clusters with four VMports for each.
> First three ports are dedicated for answer calls, the last one provides message notification, MWI, Amis and TRAP.
> The configurations are the same for both clusters.
> In such configuration I've been experiencing delayed MWI. My investigation show that Unity use MWI ports in sequence regardless of for which ccm particullar port partains. How can I "map" the MWI ports to particular cluster ?
> 
> 
> TIA
> 
> Arek
> 


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