[cisco-voip] workaround for: ip phone transfer call(7940/60)

[Wes Sisk]

Hi Leonardo,

this too is by design - with this logic:

receive a call on line1.
press transfer to transfer the call.
inadvertently dial the wrong number.
press 'endcall'
now, to make a new call to the proper destination just press the 'new call'
softkey.

If you tried to press the 1st line button, you would resume the 1st call.
Otherwise, you would have to resume the 1st call, then hit transfer again,
then dial the appropriate destination number.

This also allows you to just press the 2nd line button to place the 1st call
on hold AND go offhook for a new call, thus reducing the number of key
presses and time involved.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Leonardo D'Urso
> Sent: Friday, July 23, 2004 9:14 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] workaround for: ip phone transfer call(7940/60)
>
>
>
> hi there,
>
> I have experimented a workaround with 7940 and 7960. THe phone has 2 DN
> configured:
>
> line1: 2307
> call waiting disabled
> Forward Busy on 12307
> Forward No Answer 92307 (voicemail)
>
> line2: 12307
> call waiting disabled
> Forward No Answer 92307
>
>
> With this configuration I am able to transfer the two call. But if I have
> the first line busy, and I need to do another phone call, when I
> press the
> NewCall softphone and digit the phone number the line used is the
> 2307's phantom line and not the 12307.
>
> I think that this should be a callmanager setting. But I'm not able to
> find it. Anyone have an idea?
>
> thanks in advance.
> Leonardo
>
>
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