[cisco-voip] CRA

Anthony Mendoza amendoza at Niku.com
Tue Jun 1 11:41:03 EDT 2004


I had this exact problem..  Your users will need to be able to read the
\\cra-server\desktop_cfg share and be able to write to folders under it.
I don't remember the exact folders, but you can look it up here:

http://makeashorterlink.com/?B25D52278

In my scenario, I added the CRA server to the domain, created a domain
group "Support Users" and gave them the proper access on the share.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Tuesday, June 01, 2004 8:02 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CRA

OK.  I installed CRA 3.1.2 and have everything working, well almost
everything.  I have integrated CM, and CRA with AD 2000.  I have CRA
running on a separate 7825.  When I installed the Desktop agent I had to
connect to the server and put in the admin user and password to install
the agent on every ones PCs.  Now when they try and log in, they get an
error.  If I come over and browse to the server and enter the admin user
and password, then they try to log in again, it works.  So it's got to
be a rights/permissions issue.  What rights/permissions do I need to add
and where?  The CRA server is not an AD server.  It is working in a
workgroup with the CM servers.

Thanks for any and all help in advance.

Scott


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