[cisco-voip] Phone application / CRA 3.1.2

[Voll, Scott]

Good Morning List-

 

I know that there are people out there that have there call ques and
agents updated real-time on there 7940/60s.  Is there anyone willing to
show me how to do that?

 

Basically, what I want to see on my IP Phone is:

 

Que 1 --> Total waiting

Que 1 --> Agents logged in (would be nice to see which agents are logged
in)

Que 2 --> Total Waiting

Que 2 --> Agents logged in (would be nice to see which agents are logged
in)

 

Thanks

 

 

Scott Voll

Network Analyst, CCNA 

Willamette ESD

IP Phone: (503) 385-4571

scott.voll at wesd.org <mailto:scott.voll at wesd.org> 

 

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