[cisco-voip] IPCC Script (ICD)

[Anthony Mendoza]

I've been asked for something similar by my support group and would be 
interested in any responses.

Thanks,
--
Anthony Mendoza


On 6/8/2004 9:17 AM, Voll, Scott wrote:
> I know that someone asked this question but I can't find it.
> 
> I need to check to see if any agents are logged in before calls go into
> the queue.  If no agents are logged in, I want to redirect the call.
> Any links or just point me in the right direction would be of help.
> 
> Thanks
> 
> Scott 
> 
> 
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