[cisco-voip] V-mail to operator

Voll, Scott Scott.Voll at wesd.org
Fri Jun 25 12:32:26 EDT 2004


OK, I'm a little confused.  (So what else is new :-)

I have CM 3.3.4 and Unity 4.0.2.

I have a remote site and a central site.

Both have a translation pattern for 0 for the receptionist at each
location.

No matter which site you're calling, if you get someone's v-mail and
dial 0 it goes to the remote sites receptionist.  But if you just dial 0
from each location it goes to the correct receptionist.  So it seems as
thou this is a Unity issue.  Where does this get setup?  Can I have two
receptions in Unity via 0?

PS. The central site receptionist is on a PBX and not using Unity for
v-mail.

TIA

Scott 



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