[cisco-voip] Attendant Console Error

[J A Pine]

I took a look at the acclient.txt log file and see the following error:

  126 06/25 13:47:59.758 DEBUG ACClientJTAPIProviderObs.providerInService().
com.cisco.ac.common.telephony.ACJTAPIProvider at 7c218e
  127 06/25 13:47:59.758 DEBUG ACClientTelephonyMgr.init(): Provider In
Service.
  128 06/25 13:47:59.961 DEBUG ACClientTelephonyMgr.setOperatorTerminal().
  129 06/25 13:47:59.961 ERROR ACClientTelephonyMgr.setOperatorTerminal():
Failed getting Terminal[SEP00078546AB32].
com.cisco.jtapi.InvalidArgumentExceptionImpl: Terminal SEP00078546AB32 is
not in provider's domain.

What does it mean by "SEP00078546AB32 is not in provider's domain."?

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of J A Pine
Sent: Friday, June 25, 2004 1:43 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant Console Error

I'm running Attendant Console 1.2(1).  I recently installed the client on a
new station and created a new login for it.  After installing and
configuring it, the program opened and was able to load the Call Control
with no problem.  I then copied over the users list from the other station
and loaded up Attendant Console again and am now receiving this error
message box:


Initialization of Call Control failed. Retrying...


It is never able to connect and I cannot dial.  I then removed the users
list and reset the IP phone, but problem still exists.  Any ideas?  I
already read through and verified everything was correct from what I found
on Cisco's website:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshooting_gu
ide_chapter09186a00801eaf91.html

Can't seem to get this one to work, yet the other station is fine.  Any
ideas, or any log files I can look at?

Jesse


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