[cisco-voip] Attendant Console Error

[Wes Sisk]

the AC user in /ccmadmin->user->global directory is not associated with the
device SEP00078546AB32.

/Wes

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of J A Pine
> Sent: Friday, June 25, 2004 4:50 PM
> To: cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Attendant Console Error
>
>
> I took a look at the acclient.txt log file and see the following error:
>
>   126 06/25 13:47:59.758 DEBUG
> ACClientJTAPIProviderObs.providerInService().
> com.cisco.ac.common.telephony.ACJTAPIProvider at 7c218e
>   127 06/25 13:47:59.758 DEBUG ACClientTelephonyMgr.init(): Provider In
> Service.
>   128 06/25 13:47:59.961 DEBUG ACClientTelephonyMgr.setOperatorTerminal().
>   129 06/25 13:47:59.961 ERROR ACClientTelephonyMgr.setOperatorTerminal():
> Failed getting Terminal[SEP00078546AB32].
> com.cisco.jtapi.InvalidArgumentExceptionImpl: Terminal SEP00078546AB32 is
> not in provider's domain.
>
> What does it mean by "SEP00078546AB32 is not in provider's domain."?
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of J A Pine
> Sent: Friday, June 25, 2004 1:43 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Attendant Console Error
>
> I'm running Attendant Console 1.2(1).  I recently installed the
> client on a
> new station and created a new login for it.  After installing and
> configuring it, the program opened and was able to load the Call Control
> with no problem.  I then copied over the users list from the other station
> and loaded up Attendant Console again and am now receiving this error
> message box:
>
>
> Initialization of Call Control failed. Retrying...
>
>
> It is never able to connect and I cannot dial.  I then removed the users
> list and reset the IP phone, but problem still exists.  Any ideas?  I
> already read through and verified everything was correct from what I found
> on Cisco's website:
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubles
hooting_gu
ide_chapter09186a00801eaf91.html

Can't seem to get this one to work, yet the other station is fine.  Any
ideas, or any log files I can look at?

Jesse


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