[cisco-voip] Shared line
Jared Mauch
jared at puck.nether.net
Mon Jun 28 13:54:29 EDT 2004
Consider a SIP deployment using www.asteriskpbx.org as a soft
pbx replacement.
You should be able to set up a h.323 or SIP trunk btw asterisk
and your CM deployment without too many problems..
- jared
On Mon, Jun 28, 2004 at 10:51:17AM -0700, Voll, Scott wrote:
> Situation: Have small department with three phones. Each person has a
> DID as there primary line on each 7940. The second line is a shared
> main DID number (published in the phone book).
>
> Problem: Since it's a shared line if one person answers the call on it,
> they take control over the whole line and the other two users can't
> answer the following calls.
>
> Solutions:
> 1. Hunt group - no good. It will ring each phone until some ones
> available or go to personal v-mail rather then main DID v-mail.
> 2. CRS (IPCC Express) - no good. Licenses are too expensive for a 5
> person department.
> 3. ???? any other options?
>
> Old PBX system had what was called Boss Groups. Phones were setup in a
> Boss group. The main number rang all phones in the boss group then
> whoever answered it only had control over that call. The next call
> would ring all phones in the boss group except the phone that was still
> in a call. Next person answered it. So on and so on. I need something
> like that. Does any CM version support something like this?
>
> Thanks
>
> Scott
>
>
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--
Jared Mauch | pgp key available via finger from jared at puck.nether.net
clue++; | http://puck.nether.net/~jared/ My statements are only mine.
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