[cisco-voip] Shared line

Jared Mauch jared at puck.nether.net
Mon Jun 28 13:54:29 EDT 2004


	Consider a SIP deployment using www.asteriskpbx.org as a soft
pbx replacement.

	You should be able to set up a h.323 or SIP trunk btw asterisk
and your CM deployment without too many problems..

	- jared

On Mon, Jun 28, 2004 at 10:51:17AM -0700, Voll, Scott wrote:
> Situation: Have small department with three phones.  Each person has a
> DID as there primary line on each 7940.  The second line is a shared
> main DID number (published in the phone book).  
> 
> Problem: Since it's a shared line if one person answers the call on it,
> they take control over the whole line and the other two users can't
> answer the following calls.
> 
> Solutions:  
> 1. Hunt group - no good.  It will ring each phone until some ones
> available or go to personal v-mail rather then main DID v-mail.
> 2. CRS (IPCC Express) - no good.  Licenses are too expensive for a 5
> person department.
> 3. ???? any other options?
> 
> Old PBX system had what was called Boss Groups.  Phones were setup in a
> Boss group.  The main number rang all phones in the boss group then
> whoever answered it only had control over that call.  The next call
> would ring all phones in the boss group except the phone that was still
> in a call.  Next person answered it.  So on and so on.  I need something
> like that.  Does any CM version support something like this?
> 
> Thanks
> 
> Scott
> 
> 
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-- 
Jared Mauch  | pgp key available via finger from jared at puck.nether.net
clue++;      | http://puck.nether.net/~jared/  My statements are only mine.


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