[cisco-voip] Caller ID
J A Pine
versatile at direct-support.com
Thu Mar 25 11:09:07 EST 2004
The only way I have been able to provide Caller ID when making outbound call
is by specifying a "Calling Party Transform Mask" in a Route Pattern.
Unfortunately you can only assign 1 # per Route Pattern, so everyone using
that route pattern has the same caller ID. For my company, I set the caller
ID to be the receptionist's DID so that if someone calls back based on
Caller ID, the receptionist can transfer the call.
If anyone knows of a better way to do this, please advise.
Jesse
_____
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ward Knutson
Sent: Thursday, March 25, 2004 7:56 AM
To: Cisco-Voip (E-mail)
Subject: [cisco-voip] Caller ID
I have Cisco Call Manager 3.3. When we have recently added caller id. The
problem I have is my outgoing calls don't send the id info. Incoming call
information is coming thru fine. Is there a setting that I need to adjust
on the CCM. Our external phone number mask is set up 701*355*XXXX. I tried
changing that to the extension number without any luck. I contacted the
local Telco who provides the service and they seem to think the problem is
on my end.
Ward Knutson
Network Coordinator
Bismarck Public Schools
Bismarck, ND 58501
701-355-3037
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