[cisco-voip] Caller ID

J A Pine versatile at direct-support.com
Thu Mar 25 11:09:07 EST 2004


The only way I have been able to provide Caller ID when making outbound call
is by specifying a "Calling Party Transform Mask" in a Route Pattern.
Unfortunately you can only assign 1 # per Route Pattern, so everyone using
that route pattern has the same caller ID.  For my company, I set the caller
ID to be the receptionist's DID so that if someone calls back based on
Caller ID, the receptionist can transfer the call.
 
If anyone knows of a better way to do this, please advise.
 
Jesse

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ward Knutson
Sent: Thursday, March 25, 2004 7:56 AM
To: Cisco-Voip (E-mail)
Subject: [cisco-voip] Caller ID


I have Cisco Call Manager 3.3.  When we have recently added caller id.  The
problem I have is my outgoing calls don't send the id info.  Incoming call
information is coming thru fine.  Is there a setting that I need  to adjust
on the CCM.  Our external phone number mask is set up 701*355*XXXX.  I tried
changing that to the extension number without any luck.  I contacted the
local Telco who provides the service and they seem to think the problem is
on my end.
 
 
 
Ward Knutson
Network Coordinator
Bismarck Public Schools
Bismarck, ND 58501
701-355-3037
 

 
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20040325/2c1ae3c9/attachment.html


More information about the cisco-voip mailing list