[cisco-voip] Caller ID

[J A Pine]

Don't forget to add the phone # that you want to be displayed on caller id
in the configuration for the phones line.  Make sure there it is entered
under "External Phone Number Mask".

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Thursday, March 25, 2004 8:09 AM
To: Ward Knutson; Cisco-Voip (E-mail)
Subject: RE: [cisco-voip] Caller ID


Make sure your outbound route pattern has "use calling party's external
phone number mask" checked.
 
There are a few other params that will override this:
1. callerid service param of CCM
2. callerid config option on gateway/endpoint (sometimes there, not always)
3. translation pattern that is matched before route pattern that modifies
the calling party number.
 
/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Ward Knutson
Sent: Thursday, March 25, 2004 10:56 AM
To: Cisco-Voip (E-mail)
Subject: [cisco-voip] Caller ID


I have Cisco Call Manager 3.3.  When we have recently added caller id.  The
problem I have is my outgoing calls don't send the id info.  Incoming call
information is coming thru fine.  Is there a setting that I need  to adjust
on the CCM.  Our external phone number mask is set up 701*355*XXXX.  I tried
changing that to the extension number without any luck.  I contacted the
local Telco who provides the service and they seem to think the problem is
on my end.
 
 
 
Ward Knutson
Network Coordinator
Bismarck Public Schools
Bismarck, ND 58501
701-355-3037
 

 
 

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