[cisco-voip] ATA problems

[Hering, Marc]

I don't remember, We only use our ATA's to drive analog conference
phones since the Cisco 7935's don't have external mics.    But I have a
friend who uses an ATA 186 with his Vonage and he has to dial a code
(*99 or something)  before sending a fax or the fax becomes very
unreliable.
 
<M>

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Hering, Marc
Sent: Thursday, November 18, 2004 11:13 AM
To: Vincent De Keyzer; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] ATA problems


Isn't there some code you have do dial on an ATA to tell it that this is
a fax/data call???  
 
<M>

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Vincent De
Keyzer
Sent: Thursday, November 18, 2004 10:52 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ATA problems



Hello,

we are using CCM to offer Centrex services to our customers.

Typically, each customer has a few phones + one ATA. Each customer is in
a different location across the city.

Now, one of my customers has problems with its ATA: transmission breaks
during the first page, or during some other of the pages - and sometimes
it just gets through fine. No pattern can be identified here.

Of course, I thought of slips on the GW, but the gateway is used by all
the customers, and no other customer complains about this.

A tech has been on site and tried to receive faxes on his laptop,
without success. So it's not the fax machine either.

Any ideas?

Vincent

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The Gale Company is one of the largest real estate companies in the industry with a global portfolio exceeding 60 million square feet of office space.  For more information contact 973-301-9500 or visit www.TheGaleCompany.com 

 

 
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