[cisco-voip] Are there any telco guy out there?

[Voll, Scott]

So what does a guy do?  Would an 800 number with telco A fix the
problem?

I'm open to any options.....

Scott

-----Original Message-----
From: Chad Whitten [mailto:cwhitten at nexband.com] 
Sent: Tuesday, September 14, 2004 11:09 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Are there any telco guy out there?

we have had the same problem on calls forwarded from one telco (a local
clec) 
to another (the incumbent rboc).  what we had was a number from the clec

forwarded to a DID from the rboc.  horrible voice quality on those
calls.  
its actually happened with two different clec's so I dont think its
something 
to do with our voip system or the rboc system but just with the latency 
induced in the forwarding from one telco to another.

On Tuesday 14 September 2004 13:02, Hering, Marc wrote:
> If you find out what is causing it please let me know..I am having the
> same problem.......
>
>  <M>
>
>
> Marc Hering
> Network Engineer
> The Gale Company
> 100 Campus Drive
> Suite 200
> Florham Park, NJ 07932
> Direct: 973.301.8209
> Direct Fax: 973.236.2150
> www.thegalecompany.com
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
> Sent: Tuesday, September 14, 2004 1:58 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Are there any telco guy out there?
>
> I have a really weird problem.  I have a remote site that there DID's
> come in at the central site.  Routes over a t1 to there phones.
>
> Caller calls local DID and it comes in and works fine.  DID belongs to
> telco A.  Now there is a second Telco (b) some 60 miles away in a
> different calling area, that also has a number that forwards to the
> local DID (telco a).  Some calls (not all) that come from telco b have
> poor audio quality.
>
> I called telco b and they said they just have a hard loop. So no
> switching happens with them, it just gets forwarded to telco a.  The
> DIDs use to be an analog line.
>
> Does anyone have any ideas?  I also check and these are Land Lines not
> cell, or wireless.  I'm trouble shooting with cisco, but believe the
> problem is outside my VoIP network.  Any ideas?
>
> TIA
>
> Scott
>
>
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>
>
>
>
> The Gale Company is one of the largest real estate companies in the
> industry with a global portfolio exceeding 60 million square feet of
office
> space.  For more information contact 973-301-9500 or visit
> www.TheGaleCompany.com
>
>
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>
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-- 
Chad Whitten
Network Administrator
neXband Communications
cwhitten at nexband.com
601-944-4801 Phone
601-944-4803 Fax

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