[cisco-voip] Unity AA

[King, Jesse]

Thanks for the input Wes.
 
Nope, just a one unity server.
 
I'll look into the CM aa route - I think this would work... For some
reason, I thought this was limited to 5 aa's tho...
 
 

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Friday, April 15, 2005 11:08 AM
To: King, Jesse; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity AA


HI Jesse,  my Unity guy says:
 
Depends, do you have multiple Unity servers?

yes - might be able to hack something with Unity digital networking

No - You cannot do it.

Another way possible would be use alt. extensions but you mentioned that
would cuase an overlap in the DN's so basically no.
 
/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of King, Jesse
Sent: Friday, April 15, 2005 10:37 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity AA


My DN's are all in one partition called internal_pt, we use a 7 digit DN
derived from a location number (we have 20 locations).
 
Within a location, users can dial the 4 digit extension - doing it with
a translation pattern in CM, into the location_pt.
 
Situation - Called dials 800 and is prompted to dial a 7 digit extension
- I'm getting complaints about the length of the ext number, Would love
to have them dial the location 4 digits......
 
With unity, I don't see a way to have an auto attendant use 4 digit ext,
naturally unity needs a unique ext, 7 digits in my case. I can't go to 4
digits because of the gross amount of overlaps I would have. 
 
I guess my my question, is there a way to partition a unity AA to accept
4 digits, and prefix it? Probably not... 
 
I haven't looked at the call manager Auto Attendant, but I'm assuming I
would be able to use this if a called wanted to dial an 800 number, get
the prompt to enter the persons 4 digit ext, than transfer out.... Not
sure of licensing and other charges with that..
 
I am currently on Unity 3.1(3), upgrading shortly to 4.x, not sure if
the capability exists in the newer version or not..
 
Am I making any sense?
 
Thanks.
 
Jesse
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