[cisco-voip] Broadcast groups and voicemail
Ryan Ratliff
rratliff at cisco.com
Tue Aug 9 17:27:14 EDT 2005
I believe all you need to do is configure each phone's primary line to
CFNA/CFB to a hunt pilot that includes a hunt list with 2 members. The
first is the broadcast line group for all 5 lines. The second is the
line group for voicemail (assuming Unity). If the RNA reversion
timeout on the broadcast line group fires the call should end up at
Unity and I believe Unity will see the call as forwarded from the
original primary line (definitely test this first).
-Ryan
On Aug 9, 2005, at 5:07 PM, Dylan Vanderhoof wrote:
Hello all,
I'm trying to figure out an interesting issue tossed at me by a
customer. I believe this should be possible using their CCM version
(4.1(3)sr1).
They have a small group (5 people) where they would like an incoming
call to their primary line to first ring that line, then on an RNA or
busy ring through to a broadcast group containing all 5 people in the
group. If nobody picks up after the RNA reversion timer, they would
like the call to route to the voicemail box belonging to the initial
called extension.
I'm not particularly familiar with the new hunt group settings
introduced in 4.1, but it appears there should be a way to do this now.
Any suggestions for me?
Thanks,
Dylan Vanderhoof
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