[cisco-voip] Call Forward Issue

Nick Kassel Nick.Kassel at Charles-Stanley.co.uk
Mon Aug 15 11:30:44 EDT 2005


Many thanks, I managed to sort this out by adding a Call Forward on the
CCMUser page and then removing it.

 

 

________________________________

From: Bernhard Albler [mailto:balbler at nts.at] 
Sent: Monday, August 15, 2005 4:25 PM
To: Voll, Scott; Nick Kassel; cisco-voip at puck.nether.net
Subject: AW: [cisco-voip] Call Forward Issue

 

Hi!

 

If you are using a CM4 variant you might be hitting CSCsa64684, for
which there is also a field notice
(http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_f
ield_notice09186a0080440e6d.shtml)

From the BT text:

*Symptom*:

IP Phones will not be able to set Call Forward All (CFA) and phones that
are already CFA will be unable to clear the condition, even if the phone
indicates that it is not forwarded.

*Conditions*:

After a stop or crash of the CallManager service on any node the
connection between the processes that monitor the database for changes
and the CallManager processes on all nodes will fail to re-establish.

This results in the CFA changes being written to the database (and can
be seen in the CCMAdmin web page) but the CallManager process on each
node will not be notified that the change occured.

 

Try to restart the DBLMonitor Service and see if that helps.

 

Best regards

bernhard

 

________________________________

Von: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von Voll, Scott
Gesendet: Montag, 15. August 2005 16:55
An: Nick Kassel; cisco-voip at puck.nether.net
Betreff: RE: [cisco-voip] Call Forward Issue

 

What about a translation rule?  What does ccmadmin say?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Monday, August 15, 2005 2:38 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Forward Issue

 

I have a problem with a Call forward ALL that has been added to a phone,
the DN is still diverting even though the Call forward has been removed,
I have checked the CCMuser page and the divert is not showing, I have
tried resetting the phone but still cannot get it to come off, any
suggestions would be greatly apprecieated.

 

 

 


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and confidential communications should not be sent by e-mail. 

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malfunction, viruses, unauthorised interference, mis-delivery or delay.
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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Tozer Wingate are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

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