[cisco-voip] CCM - Attendant console and multi-tenant

[Brandon Peyton]

I have a similar issue - it seems to be only linked to the machine itself.
Other users can see the correct status.
 
I'm running SP2, but the firewall is turned off, and I still see a status of
?.
 
Any ideas?
 
Brandon

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kevin Thorngren
Sent: Wednesday, August 17, 2005 9:20 AM
To: Vincent De Keyzer
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM - Attendant console and multi-tenant


We have seen this type of behavior with XP SP2 and having the firewall
active. If this is your case try turning of the XP firewall.

Kevin
On Aug 17, 2005, at 9:12 AM, Vincent De Keyzer wrote:



Cool ! Now users appear in the list, and I can even transfer calls to them.
 
But the “status” functionality does not work: it shows a blue question mark
instead of the promised icons. Any idea what I am missing?
 
Vincent
 
 
 

From: Kevin Thorngren [mailto:kthorngr at cisco.com]
Sent: mercredi 17 août 2005 14:48
To: Vincent De Keyzer
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM - Attendant console and multi-tenant
 

Hi Vincent,

This URL describes the syntax of the user defined file:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration
_guide_chapter09186a00801ec5a5.html#1117660

HTH,
Kevin
On Aug 17, 2005, at 4:36 AM, Vincent De Keyzer wrote:
Hello,
 
we are using CCM in a multi-tenant evironment, and I would like to start
using the attendant console for some of the tenants.
 
Unfortunately, I can’t use the corporate directory to show the status of
lines, since this would show to one tenant all users of the system, and not
his users only (the corporate directory does not seem to understand the
concept of partitions).
 
I have seen in the “advanced settings’” of the attendant console a “local
directory file” parameter – does anybody have an idea whether this could be
used for the purpose of creating a local static file of users (which would
be, if not ideal, better than nothing)? If yes, what would be the syntax of
this file?
 
Thanks in advance,
 
 
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